| User information |
User identification (sign-up) |
Name, affiliation (company name), job title, mobile
phone number, age, email address, self-introduction,
photo, SNS information, Google Calendar schedule
information, messaging/meeting request history and
content made through the service, and page clicks,
scrolling, and similar usage interactions
|
- Identifying users and verifying identity
- Detecting and preventing fraudulent use
- Providing and operating the service
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Sending notices and providing consultation
regarding service use
- Handling complaints
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Up to 5 years from the date consent is obtained
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Deleted immediately upon membership withdrawal
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Information for preventing fraudulent use (ID and
records of improper use) is deleted from the
withdrawal database after 6 months
-
Records related to complaints or dispute
resolution are retained for 3 years under the Act
on the Consumer Protection in Electronic Commerce
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Orders / payments |
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Collected depending on the selected payment method
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Credit card: card issuer, partial card number,
etc.
- Bank transfer: bank name, depositor name
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Cash receipt issuance information: mobile phone
number
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Tax invoice issuance information: email for
electronic tax invoice issuance, business
registration number, and a copy of the business
registration certificate
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- Payment and refund for ordered products
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Notices regarding contractual matters and order
details
- Detection and prevention of fraudulent use
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Deleted immediately upon membership withdrawal
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Customer identification information (CI, DI) used
to prevent fraudulent use is deleted from the
withdrawal database after 6 months
-
Consumer identification information (CI, DI),
payment, cancellation, refund, and delivery
information are retained for 5 years to preserve
transaction records under the Act on the Consumer
Protection in Electronic Commerce
|
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Refunds |
Name of account holder, bank name, account number
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Service usage records |
Device information (OS, screen size, device ID, phone
type, device model), IP address, cookies, visit date
and time, records of improper use, service usage
records, location information, and related data
|
Quality management such as statistical analysis of
service usage records, compliance with legal
obligations for consumer protection, detection and
prevention of fraudulent use, coordination of disputes
between members, and confirmation of delivery
information for sending products or prizes
|
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Deleted immediately upon membership withdrawal
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Service usage records are retained for 3 months
under the Protection of Communications Secrets Act
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Safe-number service usage records (voice recording
files) are retained for 1 month
|